The Family process
/System/Library/CoreServices/Family.app/Contents/MacOS/Family
is hanging randomly on macOS. When this happens Screen Time settings fail to sync from iPhone to iMac, Find My struggles to locate devices, and cpu begins to overheat. I have been on the phone and screen shared with Apple Tier 1 with no resolution.
There are multiple questions on Apple community, reddit, and other forums trying to resolve this issue. AFAIK none have been successful.
One suggestion was adding
/System/Library/PrivateFrameworks/IMCore.framework/imagent.app
as an Allow rule in Network Firewall ( OR even just turning off the Firewall in Network settings ) to test if that solved this issue.
So far (after 12 hours of monitoring Activity Monitor) it seems to have prevented the Family binary getting stuck in a (Non Responsive) state but hundreds of errors in Console.app suggests the issue is still present.
When I turn Firewall back on I see hundreds of console faults for the Family process:
43315 fault 12:26:52.972217-0500 Family CoreData: Unable to create token NSXPCConnection. NSXPCStoreServerEndpointFactory 0x7f8e89122f10 -newEndpoint returned nil
Other curious entries:
1174 fault 12:29:47.235445-0500 UIKitSystem container_query_get_single_result: client is not entitled
1113 fault 12:34:14.299396-0500 imagent Couldn't write values for keys (
CheckSensitivePhotosAnalytics
) in CFPrefsPlistSource<0x7fa770925990> (Domain: com.apple.messages.commsafety, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: No): setting these preferences requires user-preference-write or file-write-data sandbox access
164 fault 12:34:22.125092-0500 apsd Peer connection [pid=1051] lacks APSConnectionInitiateEntitlement
46757 fault 12:34:30.890039-0500 com.apple.WebKit.WebContent checkinWithServer Failed bootstrap_lookup2 for name of coreservicesd, kern_return_t=#1100/0x44c Permission denied name=com.apple.CoreServices.coreservicesd
@LincD why is this process hanging?
