I have an IPhone 13 and I use WhatsApp daily.
A couple of months ago I had an issue where WhatsApp would crash after a couple of minutes. I would be sending a message and it would just close. When I opened it again, if I was halfway through a message it would be as I had never started it. Listening to voice notes it would crash halfway through and I would have to start over. As you can imagine this was really annoying. Trying to fix it I tried the following things:
- Shut the phone off and turn it it back on
- Delete WhatsApp
- Have WhatsApp on the latest version
- Have IOS on the latest version
- Tried talking to WhatsApp support which is full of useless automated replies
Nothing would seem to work. I took it to Apple and they suggested it to reset the phone. I didn’t want to lose my backup and conversations and because the app crashed so often I couldn’t create a backup.
Every so often the phone would stop crashing and give just enough time to create a backup in WhatsApp. I took advantage of that opportunity to save and reset the IPhone. When I did that and restore it, Whatsapp was working fine. After that I decided to link it to WhatsApp Web because I find it easier to type on the computer. As soon as it linked the app began crashing again.
As of now I have tried linking in the browser version, app version and even different computers and it doesn’t matter as soon as I try to link it to WhatsApp web the app will begin to crash but WhatssApp web will be working fine. I am tired of this as I want to have both options a working WhatsApp on my IPhone and WhatsappWeb.
As of now I am running IOS 18 and the latest version of Whatsapp.
Any help would be much appreciated