Every time I plug my WD My Book Duo, my MacBook Pro (13-inch, 2017, MacOS 13.6.1 (22G313)) crashes. I don’t think there’s an issue with the WD tower; I think there’s something wrong with the HDD because when I swap out the HDD for another, I’m able to read the new HDD.
I’ve got the software to try and recover some data from the HDD, but I can’t even try since my MacBook crashes the moment I plug in the WD tower — I couldn’t even try to format the HDD. What are my options here. In addition to booting in safe mode, I’ve tried plugging in the HDD to a Windows PC. It won’t read the HDD.
Copied is the report that’s generated when the MacBook crashes:
*** MCA Error Report ***
CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-7360U CPU @ 2.30GHz, CPUID: 0x806E9)
CATERR detected! No MCA data found.
panic(cpu 0 caller 0xffffff8009ad74e3): "jnl: do_jnl_io: curlen == 0, offset 0x4b7000 len 0\n" @hfs_journal.c:354
Panicked task 0xffffff99c1b02258: 1 threads: pid 960: mount_hfs
Backtrace (CPU 0), panicked thread: 0xffffff902a415598, Frame : Return Address
0xffffffba9bf77260 : 0xffffff8008070c7d
0xffffffba9bf772b0 : 0xffffff80081c4f54
0xffffffba9bf772f0 : 0xffffff80081b4a67
0xffffffba9bf77340 : 0xffffff8008011971
0xffffffba9bf77360 : 0xffffff8008070f5d
0xffffffba9bf77450 : 0xffffff8008070607
0xffffffba9bf774b0 : 0xffffff80087db9ab
0xffffffba9bf775a0 : 0xffffff8009ad74e3
0xffffffba9bf77610 : 0xffffff8009ad85c6
0xffffffba9bf77730 : 0xffffff8009ad7d64
0xffffffba9bf777c0 : 0xffffff8009b0fa32
0xffffffba9bf77890 : 0xffffff8009afcddf
0xffffffba9bf779d0 : 0xffffff8009af597a
0xffffffba9bf77a70 : 0xffffff8008249fe5
0xffffffba9bf77cb0 : 0xffffff800824b728
0xffffffba9bf77f00 : 0xffffff800824b13e
0xffffffba9bf77f40 : 0xffffff800865b300
0xffffffba9bf77fa0 : 0xffffff8008011db6
Kernel Extensions in backtrace:
com.apple.filesystems.hfs.kext(627.100.6)[954A1920-BCF6-3E96-A1DF-4121B091D900]@0xffffff8009ac3000->0xffffff8009b21fff
dependency: com.apple.filesystems.hfs.encodings.kext(1)[99FC46C3-46A0-3D82-B6F8-226352685442]@0xffffff8009b28000->0xffffff8009b29fff
Process name corresponding to current thread (0xffffff902a415598): mount_hfs
Mac OS version:
22G313
Kernel version:
Darwin Kernel Version 22.6.0: Wed Oct 4 21:25:26 PDT 2023; root:xnu-8796.141.3.701.17~4/RELEASE_X86_64
Kernel UUID: 6059599F-7994-349C-8DC6-03F3B60C83DE
roots installed: 0
KernelCache slide: 0x0000000007c00000
KernelCache base: 0xffffff8007e00000
Kernel slide: 0x0000000007cdc000
Kernel text base: 0xffffff8007edc000
__HIB text base: 0xffffff8007d00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 561090322260
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000082a396e29c
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x0000000c9a98955a 0x0000000000000000
Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space
Zone info:
Zone map: 0xffffff8028c39000 - 0xffffffa028c39000
. PGZ : 0xffffff8028c39000 - 0xffffff8029c3a000
. VM : 0xffffff8029c3a000 - 0xffffff84f66a0000
. RO : 0xffffff84f66a0000 - 0xffffff868ff6c000
. GEN0 : 0xffffff868ff6c000 - 0xffffff8b5c9d2000
. GEN1 : 0xffffff8b5c9d2000 - 0xffffff9029438000
. GEN2 : 0xffffff9029438000 - 0xffffff94f5e9e000
. GEN3 : 0xffffff94f5e9e000 - 0xffffff99c2905000
. DATA : 0xffffff99c2905000 - 0xffffffa028c39000
Metadata: 0xffffffa06c338000 - 0xffffffa08c338000
Bitmaps : 0xffffffa08c338000 - 0xffffffa08db38000
Extra : 0 - 0
last started kext at 27741215048: com.paragon-software.filesystems.ntfs 82.1.16 (addr 0xffffff7f9edeb000, size 262144)
loaded kexts:
com.paragon-software.filesystems.ntfs 82.1.16
>!APlatformEnabler 2.7.0d0
>AGPM 131
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>AudioAUUC 1.70
>!AHIDALSService 1
>!AHDAHardwareConfigDriver 440.2
>!AHDA 440.2
>!AUpstreamUserClient 3.6.9
>!AGraphicsDevicePolicy 7.1.18
>!A!IPCHPMC 2.0.1
>!ASMCLMU 212
>eficheck 1
@AGDCPluginDisplayMetrics 7.1.18
>pmtelemetry 1
@filesystems.nfs 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!A!IKBLGraphics 20.0.6
>!AFIVRDriver 4.1.0
>!AThunderboltIP 4.0.3
>!AGFXHDA 240.1
>ACPI_SMC_PlatformPlugin 1.0.0
>!A!IKBLGraphicsFramebuffer 20.0.6
>AGDCBacklightControl 7.1.18
@UVCService 1
>!ABacklight 180.8
>!AHV 1
>!ADiskImages2 198.100.13
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.16
>!ACameraInterface 7.13.0
|SCSITaskUserClient 482.120.2
>!UMass!SInterfaceNub 554
>usb.realtek8153patcher 5.0.0
>usb.!UHostBillboardDevice 1.0
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.lifs 1
@filesystems.hfs.kext 627.100.6
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 6440.7
@filesystems.apfs 2142.140.9
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AUserConsent 1
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 404
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kec.Compression 1
@kec.!AEncryptedArchive 1
>DspFuncLib 440.2
@kext.OSvKernDSPLib 530
>!AGraphicsControl 7.1.18
>!ASMBusPCI 1.0.14d1
@kext.triggers 1.0
>IOHIDPowerSource 1
>!ACallbackPowerSource 1
|IO!BSerialManager 9.0.0
|IO!BPacketLogger 9.0.0
|IO!BHost!CUSBTransport 9.0.0
|IO!BHost!CUARTTransport 9.0.0
|IO!BHost!CTransport 9.0.0
>IO!BHost!CPCIeTransport 9.0.0
|IOAVB!F 1140.6
|CSR!BHost!CUSBTransport 9.0.0
>usb.cdc.acm 5.0.0
>usb.serial 6.0.0
>usb.IOUSBHostHIDDevice 1.2
>!UAudio 560.2
>!AAudioClockLibs 240.1
>!AThunderboltEDMSink 5.0.3
>!AHDA!C 440.2
|IOHDA!F 440.2
|IOAudio!F 440.2
@vecLib.kext 1.2.0
@plugin.IOgPTPPlugin 1150.2
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOAccelerator!F2 475.40.6
>!ABacklightExpert 1.1.0
|IONDRVSupport 597
|Broadcom!BHost!CUSBTransport 9.0.0
|Broadcom!B20703USBTransport 9.0.0
>!ARSMChannel 1
|IORSM!F 1
>!AIPAppender 1.0
@!AGPUWrangler 7.1.18
@!AGraphicsDeviceControl 7.1.18
|IOSlowAdaptiveClocking!F 1.0.0
|IOGraphics!F 597
>!ASMBus!C 1.0.18d1
>driverkit.serial 6.0.0
|IOSerial!F 11
>usb.cdc.ecm 5.0.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPOutAdapter 8.5.1
>!AThunderboltDPInAdapter 8.5.1
>!AThunderboltDPAdapter!F 8.5.1
>!AThunderboltPCIUpAdapter 4.1.1
>!AThunderboltPCIDownAdapter 4.1.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>usb.!UHub 1.2
>!ABSDKextStarter 3
|IOSurface 336.60.1
@filesystems.hfs.encodings.kext 1
>!ASyntheticGame!C 10.7.1
>!AActuatorDriver 6440.7
>!AHIDKeyboard 231
>!AMultitouchDriver 6440.7
>!AInputDeviceSupport 6460.1
>!AHS!BDriver 6440.7
>IO!BHIDDriver 9.0.0
>!AHSSPIHIDDriver 63
>!AThunderboltNHI 7.2.81
|IOThunderbolt!F 9.3.3
>!AXsanScheme 3
>!AHSSPISupport 63
|IO80211!FLegacy 1200.12.2b1
>corecapture 1.0.4
|IONVMe!F 2.1.0
>!A!ILpssSpi!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
|IOTimeSync!F 1150.2
|IOSkywalk!F 1.0
>mDNSOffloadUserClient 1.0.1b8
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 9.0.0
|IOReport!F 47
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 554
|IOUSBMass!SDriver 235.140.2
|IOSCSIBlockCommandsDevice 482.120.2
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 482.120.2
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACyrus 1
>!AMobileFileIntegrity 1.0.5
$!AImage4 5.0.0
@kext.CoreTrust 1
>!ACredentialManager 1.0
|CoreAnalytics!F 1
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.Libm 1
@kec.corecrypto 12.0
*** Device Tree ***
{
"pcie_cfg_base" : "0xe0000000",
"pci_devices" :
{
"0x0" : "MCHC@0",
"0x10000" : "IGPU@2",
"0xa0000" : "XHC1@14",
"0xaa000" : "pci8086,9d62@15,2",
"0xa8000" : "pci8086,9d60@15",
"0xb0000" : "IMEI@16",
"0xe0000" : "RP01@1C",
"0xe4000" : "RP05@1C,4",
"0xe8000" : "RP09@1D",
"0xf0000" : "URT0@1E",
"0xe9000" : "RP10@1D,1",
"0xf3000" : "SPI1@1E,3",
"0xf8000" : "LPCB@1F",
"0xfb000" : "HDEF@1F,3",
"0xfa000" : "PMCR@1F,2",
"0xfc000" : "SBUS@1F,4",
"0x100000" : "RP01@1C/IOPP/SSD0@0",
"0x400000" : "RP05@1C,4/IOPP/UPSB@0",
"0x300000" : "RP10@1D,1/IOPP/CMRA@0",
"0x200000" : "RP09@1D/IOPP/ARPT@0",
"0x500000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0",
"0x508000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1",
"0x510000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB2@2",
"0x520000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB4@4",
"0x700000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0",
"0x8300000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1/IOPP/UPS0@0",
"0x600000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC2@0",
"0x8410000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1/IOPP/UPS0@0/IOPP/pci-bridge@2",
"0x8420000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1/IOPP/UPS0@0/IOPP/pci-bridge@4",
"0x8500000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1/IOPP/UPS0@0/IOPP/pci-bridge@2/IOPP/pci8086,15f0@0"
},
"device_mmio" :
{
"PCI0@0" :
[
{ "a" : "0xcf8", "s" : "0x8" }
],
"PCI0@0/AppleACPIPCI/IGPU@2" :
[
{ "a" : "0x4020000000", "s" : "0x1000000" },
{ "a" : "0x4010000000", "s" : "0x10000000" }
],
"PCI0@0/AppleACPIPCI/XHC1@14" :
[
{ "a" : "0x4021010000", "s" : "0x10000" }
],
"PCI0@0/AppleACPIPCI/pci8086,9d60@15" :
[
{ "a" : "0x4021028000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/pci8086,9d62@15,2" :
[
{ "a" : "0x4021027000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/IMEI@16" :
[
{ "a" : "0x4021026000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/RP01@1C/IOPP/SSD0@0" :
[
{ "a" : "0x92700000", "s" : "0x4000" }
],
"PCI0@0/AppleACPIPCI/RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0" :
[
{ "a" : "0x92a00000", "s" : "0x40000" },
{ "a" : "0x92a40000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@1/IOPP/UPS0@0/IOPP/pci-bridge@2/IOPP/pci8086,15f0@0" :
[
{ "a" : "0x92b00000", "s" : "0x10000" }
],
"PCI0@0/AppleACPIPCI/RP05@1C,4/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC2@0" :
[
{ "a" : "0x92900000", "s" : "0x10000" }
],
"PCI0@0/AppleACPIPCI/RP09@1D/IOPP/ARPT@0" :
[
{ "a" : "0x92400000", "s" : "0x8000" },
{ "a" : "0x92000000", "s" : "0x400000" }
],
"PCI0@0/AppleACPIPCI/RP10@1D,1/IOPP/CMRA@0" :
[
{ "a" : "0x92600000", "s" : "0x10000" },
{ "a" : "0x4000000000", "s" : "0x10000000" },
{ "a" : "0x92500000", "s" : "0x100000" }
],
"PCI0@0/AppleACPIPCI/URT0@1E" :
[
{ "a" : "0x4021025000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/SPI1@1E,3" :
[
{ "a" : "0x4021024000", "s" : "0x1000" }
],
"PCI0@0/AppleACPIPCI/PMCR@1F,2" :
[
{ "a" : "0x92824000", "s" : "0x4000" }
],
"PCI0@0/AppleACPIPCI/HDEF@1F,3" :
[
{ "a" : "0x4021020000", "s" : "0x4000" },
{ "a" : "0x4021000000", "s" : "0x10000" }
],
"PCI0@0/AppleACPIPCI/SBUS@1F,4" :
[
{ "a" : "0x4021029000", "s" : "0x100" }
],
"DMAC" :
[
{ "a" : "0x0", "s" : "0x20" },
{ "a" : "0x81", "s" : "0x11" },
{ "a" : "0x93", "s" : "0xd" },
{ "a" : "0xc0", "s" : "0x20" }
],
"FWHD" :
[
{ "a" : "0xff000000", "s" : "0x1000000" }
],
"IPIC" :
[
{ "a" : "0x20", "s" : "0x2" },
{ "a" : "0x24", "s" : "0x2" },
{ "a" : "0x28", "s" : "0x2" },
{ "a" : "0x2c", "s" : "0x2" },
{ "a" : "0x30", "s" : "0x2" },
{ "a" : "0x34", "s" : "0x2" },
{ "a" : "0x38", "s" : "0x2" },
{ "a" : "0x3c", "s" : "0x2" },
{ "a" : "0xa0", "s" : "0x2" },
{ "a" : "0xa4", "s" : "0x2" },
{ "a" : "0xa8", "s" : "0x2" },
{ "a" : "0xac", "s" : "0x2" },
{ "a" : "0xb0", "s" : "0x2" },
{ "a" : "0xb4", "s" : "0x2" },
{ "a" : "0xb8", "s" : "0x2" },
{ "a" : "0xbc", "s" : "0x2" },
{ "a" : "0x4d0", "s" : "0x2" }
],
"MATH" :
[
{ "a" : "0xf0", "s" : "0x1" }
],
"LDRC" :
[
{ "a" : "0x2e", "s" : "0x2" },
{ "a" : "0x4e", "s" : "0x2" },
{ "a" : "0x61", "s" : "0x1" },
{ "a" : "0x63", "s" : "0x1" },
{ "a" : "0x65", "s" : "0x1" },
{ "a" : "0x67", "s" : "0x1" },
{ "a" : "0x80", "s" : "0x1" },
{ "a" : "0x92", "s" : "0x1" },
{ "a" : "0xb2", "s" : "0x2" },
{ "a" : "0xffff", "s" : "0x1" },
{ "a" : "0x1800", "s" : "0xff" },
{ "a" : "0x800", "s" : "0x80" }
],
"RTC" :
[
{ "a" : "0x70", "s" : "0x8" }
],
"TIMR" :
[
{ "a" : "0x40", "s" : "0x4" },
{ "a" : "0x50", "s" : "0x4" }
],
"SMC" :
[
{ "a" : "0x300", "s" : "0x20" },
{ "a" : "0xfef00000", "s" : "0x10000" }
],
"EC" :
[
{ "a" : "0x62", "s" : "0x1" },
{ "a" : "0x66", "s" : "0x1" }
],
"PDRC" :
[
{ "a" : "0xfed10000", "s" : "0x8000" },
{ "a" : "0xfed18000", "s" : "0x1000" },
{ "a" : "0xfed19000", "s" : "0x1000" },
{ "a" : "0xe0000000", "s" : "0x10000000" },
{ "a" : "0xfed20000", "s" : "0x20000" },
{ "a" : "0xfed90000", "s" : "0x4000" },
{ "a" : "0xfed45000", "s" : "0x4b000" },
{ "a" : "0xff000000", "s" : "0x1000000" },
{ "a" : "0xfee00000", "s" : "0x100000" },
{ "a" : "0xfd000000", "s" : "0x1000000" },
{ "a" : "0xfe000000", "s" : "0x10000" },
{ "a" : "0xfe010000", "s" : "0x1000" },
{ "a" : "0xfe020000", "s" : "0x16000" },
{ "a" : "0xfe036000", "s" : "0x6000" },
{ "a" : "0xfe03c000", "s" : "0x1000" },
{ "a" : "0xfe03d000", "s" : "0x83000" },
{ "a" : "0xfe0c0000", "s" : "0x40000" },
{ "a" : "0xfe100000", "s" : "0x100000" },
{ "a" : "0xfe200000", "s" : "0x200000" },
{ "a" : "0xfe400000", "s" : "0x10000" },
{ "a" : "0xfe410000", "s" : "0x1f0000" },
{ "a" : "0xfe600000", "s" : "0x200000" }
],
"MEM2" :
[
{ "a" : "0x20000000", "s" : "0x200000" },
{ "a" : "0x40000000", "s" : "0x200000" }
]
}
}